usa

59club USA vs. Generic Free Survey Tools: What Sets Them Apart

Tuesday August 22, 2023

Navigating the sea of survey tools online can be daunting. However, when you understand the depth and precision of specialized tools like 59club USA’s, the choice becomes clear. We’re not here to waste your time. Here’s a breakdown of the key differences between 59club USA’s industry-leading survey tools and generic free alternatives:

1. Industry-Specific Templates:

While many free tools offer basic, broad templates, 59club USA’s platform is tailored for the intricacies of the daily fee/resort golf, private club, spa, and HR sectors. This ensures we have questions in our templates that are relevant to your business. New Member Surveys, Daily Fee/Resort Guest Surveys, Event Surveys, Exit Employee Surveys, etc.

2. Integrated Software with Instant Feedback:

Most free survey tools require manual dissemination and lack real-time feedback features. 59club USA’s surveys are not only automatically sent based on user interactions but also provide instantaneous feedback, crucial for businesses that require timely data.

3. Comprehensive Benchmarking:

Feedback in isolation has limited use. 59club USA offers the added advantage of industry benchmarks, allowing businesses to compare their performance against competitors. This vital feature is often missing in basic free tools, depriving users of holistic insights and regional factors.

4. Granular Demographic Filters and Automated Analytics:

The power of a survey lies in understanding specific segments of respondents. While free tools may offer basic analytics, 59club USA allows businesses to deep dive into feedback using demographic filters. Whether it’s age, gender, membership type, or how long they have been a member, the tool gives precise insights.

5. Unlimited Surveys with Custom Flexibility:

Free tools often cap the number of surveys you can send, the number of respondents you can reach and even the questions you can ask! 59club USA, however, offers unlimited surveys regardless if using our industry leading, unbiased templates or a set of your own custom, private questions. Businesses can customize questions to their heart’s content.

6. Delivery Method

59club can deliver surveys through the traditional email link process. These messages can be white labeled to your brand. We can also create QR Code surveys for the mass collection of data at, for example, the golf shop, restaurant menus, golf carts, fitness center, etc.

Don’t guess. Know. Click here and learn more about 59club USA.

WELCOMING NEW MEMBERS THE RIGHT WAY

Friday December 17, 2021

You’re long past it now, but try to harken back to your days as a middle schooler or teenager, full of angst and hungry for friends and meaningful relationships. Maybe you were one of the cool kids who never had trouble making new friends, but for a lot of people – especially for those who moved into a new school district – building new relationships was full of difficulty and anxiety. The same might be said for new members joining a private club. And if your members are paying dues to be a part of a community instead of simply taking advantage of the facilities and amenities, it’s imperative to make them feel welcome and part of the family.

According to 59club data from their proprietary member survey tool, the majority of high-performing private clubs are welcoming new members the right way, but a large percentage of clubs are falling short in key areas of new member integration. Let’s get to the numbers.

The Welcome Call

If your sales staff or marketing team spent a ton of time and a lot of money wining, dining, courting and signing a prospective new lead at your private club, you would assume they would be running – and fast – to call the new member to welcome them to the club. According to 59club data, only 52% of new members at private clubs received a formal “welcome to the club” phone call. Not exactly a great start to a budding new relationship.

The Formal Induction meeting

The practice of hosting formal induction meetings for new members is not for every club, but all but guarantees your members an opportunity to meet, learn about and formally welcome a new member of your private community. On average, 26% of new members at private clubs took part in a formal induction meeting, but among the highest scoring clubs in the world, this number dramatically increases to nearly 90%. It might be worth fleshing out and implementing this program at your club in the future if not already in place.

Staff Introduction and Networking

As your members spend more time at the club, your staff will invariably pick up on some interesting tidbits, facts, likes and dislikes from your various members. And in that regard, your staff is armed with networking abilities well suited to help your new members make new friendships. Less than 50% of new members surveyed said they were introduced to legacy members by staff members, but again, the best clubs in the world make this a regular practice.

Knowing Your Name

One of the quickest and easiest ways make someone feel at home is simply by addressing them by their name. shockingly, less than 60% of members surveyed report private club staff members demonstrating they know the name of the newest members.

Adding it All Up

When you take a look at the numbers above, it’s easy to see why only 65 percent of new members at private clubs report making new friendships within their first few months. And for a model that requires camaraderie and inclusion, leaving it up to your members to make friends on their own without any tips and tricks to get the process started is a recipe for member stagnation.

Learn more about the 59club Member Surveys here: https://www.59clubusa.com/satisfaction-surveys/

USA venues

Wednesday January 20, 2021

Alabama

North River Yacht Club (Tuscaloosa)

Arizona

Antelope Hills (Prescott), Corte Bella Golf Club (Sun City West), Omni Tucson National Resort (Tucson), Randolph Dell Urich Golf Course (Tucson), TPC Scottsdale (Scottsdale), We-Ko-Pa (Fort McDowell)

Bermuda

The Mid Ocean Club (St. George’s)

California

Alta Vista Country Club (Placentia), Ashwood Golf Course (Apple Valley), Baylands Golf Links (Palo Alto), Birch Hills Golf Course (Brea), Brea Creek Golf Course (Brea), Camarillo Springs Golf Course (Camarillo), Cottonwood Golf Club (El Cajon), Desert Willow Golf Resort (Palm Desert), Omni La Costa Resort and Spa (Carlsbad), Omni Rancho Las Palmas Resort & Spa (Rancho Mirage), Sam Ramon Golf Club (San Ramon), Tustin Ranch Golf Club (Tustin), Yocha Dehe Golf Club (Brooks), Yucaipa Valley (Yucaipa)

Colorado

Kings Deer Golf Club (Monument), Omni Interlocken Hotel (Broomfield), The Broadlands Golf Course (Broomfield), The Club at Ravenna (Littleton)

Connecticut

Lake of Isles, (Stonington), TPC River Highlands (Cromwell)

Florida

Arlington Ridge (Leesburg), Cabot Citrus Farms (Brooksville), Mission Resort & Club (Howey-in-the-Hills), Omni Amelia Island Resort (Amelia Island), Omni Orlando Resort at Champions Gate (Orlando), Palm Cove (Palm City), Streamsong Resort (Bowling Green), TPC Sawgrass (Ponte Vedra Beach), Vanderbilt Country Club (Naples),

Georgia

Governors Towne Club (Acworth), Reynolds Lake Oconee (Greensboro), The River Club (Suwanee), TPC Sugarloaf (Duluth)

Illinois

Bull Valley Golf Club (Woodstock), Crystal Woods Golf Club (Woodstock), , Hawthorn Woods Country Club (Hawthorn Woods), Kane County-Hughes Creek (Elburn), Kane County-Settlers Hill (Batavia), Lake Barrington Shores (Lake Barrington), Pinecrest Golf Club (Huntley), Royal Melbourne Country Club (Long Grove), The Glen Club (Glenview), TPC Deere Run (Silvis)

Iowa

Dodge Riverside (Council Bluffs), Shoreline Golf Course (Carter Lake), Whispering Creek (Sioux City)

Indiana

Champions Pointe Golf Club (Henryville), Chariot Run Golf Club (Laconia), Covered Bridge Golf Course (Sellersburg), Coyote Crossing Golf Club (West Lafayette)

Kansas

Manhattan Country Club (Manhattan)

Louisiana

TPC Louisiana (Avondale)

Massachusetts

TPC Boston (Norton)

Maryland

Blue Mash Golf Course (Laytonsville), Falls Road (Potomac), Fountain Head Country Club (Hagerstown), Golf at The Crossvines (Poolesville), Hampshire Greens (Ashton), Laytonsville (Gaithersburg), Little Bennett (Clarksburg), Needwood (Derwood), Northwest (Silver Spring), Rattlewood (Mt. Airy), Renditions Golf Course (Davidson), Sligo Creek (Silver Spring), TPC Potomac (Potomac), Whiskey Creek Golf Course (Ijamsville)

Minnesota

Somerby Golf Club (Byron), TPC Twin Cities (Blaine)

Mississippi

Grand Bear Golf Club (Saucier)

Nebraska

Ashland Golf Club (Ashland), Jackrabbit Run Golf Course (Grand Island), Oak Hills Country Club (Omaha), Pacific Spring (Omaha)

Nevada

Cascata Golf Club (Boulder City), Serket (Henderson), The Legacy Golf Club (Henderson), The Revere Golf Club (Henderson), TPC Las Vegas (Las Vegas), TPC Summerlin (Las Vegas)

New York

Country Club of Rochester (Rochester)

North Carolina

Alamance Country Club ( Burlington), Kenmure Country Club (Flat Rock), River Run Country Club (Davidson), Springdale Resort (Canton), The Omni Grove Park Inn (Asheville)

Pennsylvania

Butlers Golf Course, (Elizabeth), Omni Bedford Springs Resort (Bedford)

South Carolina

Aberdeen Country Club (Longs), Burning Ridge Golf Club (Conway), Colonial Charters Golf Club (Longs) Founders Club at Pawleys Island (Pawleys Island), Grande Dunes Golf Club (Myrtle Beach), Litchfield Country Club (Pawleys Island), Long Bay Golf Club (Longs), Myrtle Beach National King’s North (Myrtle Beach), Myrtle Beach National South Creek (Myrtle Beach), Myrtle Beach National West Course (Myrtle Beach), Myrtlewood Pinehills (Myrtle Beach), Myrtlewood Palmetto (Myrtle Beach), Pawleys Plantation Golf and Country Club (Pawleys Island), Pine Lakes Country Club (Myrtle Beach), River Club (Pawleys Island), River Hills Golf Club (Little River), Tidewater Golf Club (Myrtle Beach), TPC Myrtle Beach (Murrells Inlet), Tradition Golf Club (Pawleys Island), Wild Wing Plantation (Conway), Willbrook Plantation (Pawleys Island), World Tour Golf Club (Myrtle Beach)

South Dakota

Dakota Dunes (Dakota Dunes), Elmwood Golf Course (Sioux Falls), Kuehn Park (Sioux Falls), Prairie Green Golf Course (Sioux Falls)

Tennessee

Blackthorn Club (Jonesborough), TPC Southwind (Memphis)

Texas

Omni Barton Creek Resort & Spa (Austin), Omni PGA Frisco Resort (Frisco), TPC San Antonio (San Antonio)

Utah

Jeremy Ranch (Park City), The Country Club (Salt Lake City)

Virginia

Cedar Point Club (Suffolk), Heritage Hunt (Gainesville), The Omni Homestead Resort (Hot Springs), Winchester Country Club (Winchester)

Washington

Mill Creek Country Club (Mill Creek)

Wisconsin

Black Wolf Run – Meadow Valleys (Kohler), Black Wolf Run – River (Kohler), Black Wolf Run – The Baths (Kohler), Mill Run (Eau Claire), Whistling Straits – Irish (Kohler), Whistling Straits – Straits (Kohler), Wild Ridge (Eau Claire)

Wyoming

The Golf Club at Devils Tower (Hulett)