59CLUB PROVIDES COMPLIMENTARY DATA TO CLUB INDUSTRY

Thursday May 7, 2020

59CLUB PROVIDES COMPLIMENTARY DATA TO CLUB INDUSTRY

STATHAM, Ga. – The North American arm of customer service satisfaction and benchmarking firm 59club announced today they have gathered data from over 100 clubs within the states of Georgia, Texas, Colorado and Wyoming. All of the data relates directly to the operational decisions that club managers are facing right now as they begin to prepare for the reopening.  

“Since none of us has dealt with an issue like this before, club managers are curious about what their peers are doing to prepare for reopening. Having data they can share with their Boards, and their teams, is critical right now,” said Mike Kelly, managing partner 59club USA. “Club managers are a very creative group. We want to assist in the collection and sharing of the best ideas and also share the data that we’ve created. We’re in this together. We want to do our part and help as much as we can.”

59club’s proprietary survey tools enable club managers to identify member and employee needs, strengthen customer retention and recognize a clear direction on ways to improve the overall experience at their respective clubs. Managers and decision makers can use this service to pick and choose from a wide variety of questions already available within the platform, and/or choose to add custom questions of their own. 59club is providing specific COVID-19 survey questions as part of their complimentary offering of the survey tool.

Click here to sign up for complimentary my59 survey tools.

Click here to get a copy of the data collected.

About 59Club USA

59Club USA is specifically designed to elevate sales and service standards. 59club USA provides mystery Shopper Audits, Customer Satisfaction Surveys, and Training Services, empowering venue managers to analyze their entire visitor and member experience, enabling them to set targets, monitor performance and ultimately make informed decisions to enhance their guest services. To learn more about 59club USA, visit https://www.59clubusa.com/.

MEA venues

Tuesday April 7, 2020

Middle East

United Arab Emirates:

Abu Dhabi City Golf Club, Abu Dhabi Golf Club, Arabian Ranches Golf Club, Dubai Creek Golf and Yacht Club, Dubai Hills Golf Club, Emirates Golf Club, Jumeirah Golf Estates, Saadiyat Beach Golf Club, The Address Montgomerie, The Els Club, The Track, Meydan, Trump International, Dubai, Yas Links Abu Dhabi

Bahrain

Royal Golf Club

Africa

Mauritius

Constance Belle Mare Plage

Seychelles

Constance Lemuria

UK venues

Tuesday April 7, 2020

UK

Scotland

Spey Valley (Aviemore), Ladybank GC (Fife, nr St Andrews), Haggs Castle (Glasgow), Cardrona (Edinburgh), The Dukes – St Andrews (St Andrews), Deeside GC (Aberdeen), Gleneagles (PGA Centenary, Kings & Queens courses), Dalmahoy (Edinburgh), Murrayshall (Perth), Gullane (Courses #1, #2, #3) (East Lothian), Westerwood (Glasgow), Turnhouse GC (Edinburgh), Montrose Golf Links (Angus), Longniddry GC (East Lothian), Royal Dornoch (Sutherland), Dunbar GC (East Lothian), Stirling GC (Stirling), Kilmarnock Barassie GC (Ayrshire), Banchory GC (Aberdeen), Edzell GC (Dundee), Brora GC (Sutherland), Crail Golfing Society (Fife), Fairmont (St Andrews), Cawder GC (Glasgow), East Renewfrewshire GC (Glasgow), Largs GC (nr Irvine), Forbes of Kingennie GC (Dundee), Dunnikier GC (Kirkcaldy), Tain GC (Ross-Shire), Craigelaw GC (East Lothian), Glenbervie GC (Stirling), Panmure GC (Carnoustie), Pollok GC (Glasgow)

Wales / South Wales

St Pierre (Chepstow), Celtic Manor (Newport), The Vale (Glamorgan), Langland Bay (Swansea), Ashburnham (Swansea), Pennard (Swansea), Radyr GC (Cardiff), Long Ashton GC (Bristol), Aberdovey GC (Gwynedd), Burnham & Berrow GC (Bristol)

North England

Rockliffe Hall (Co Durham), Linden Hall (Newcastle), George Washington (Newcastle), Herons Reach (Blackpool), Slaley Hall (Northumberland), Worsley Park (Manchester), Portal (Chester), Forest Pines (Lincs), Belton Woods (Lincs), The Mere Resort (Cheshire), Woodhall Spa (Lincs), Formby Hall Resort (Cheshire)

Midlands

The Belfry (Sutton Coldfield), Breadsall Priory (Derby), Forest of Arden (Birmingham), Collingtree Park (Northants), Hill Valley (Telford), Abbey Hotel (Redditch), Telford (Telford), Gog Magog GC (Cambridge), Frilford Heath GC (Oxford), Whittlebury Park (Northants), Staverton Park (Northants), Gaudet Luce GC (Worcs), Ullesthorpe Court Hotel & GC (Leics), Edgbaston GC (Birmingham)

East England

Dunston Hall (Norwich), Thorpeness GC & Hotel (Suffolk)

South England

The Grove (Herts), Stoke Park (Bucks), Roehampton (London), Foxhills (Surrey), Farleigh (Surrey), Old Thorns (Hampshire), Kingswood (Surrey), Chelsfield Lakes (Kent), Cranleigh (Surrey), Sandy Lodge (Herts), Aldenham GC (Herts),Tudor Park (Maidstone), Porters Park GC (Herts) Goring & Streatley (Reading), Wexham Park (Slough), Knebworth GC (Herts), Wokefield Park (Berks), Selsdon Estate (Surrey), Stoke by Nayland (Essex), Woodcote Park GC (London), La Moye GC (Jersey), West Herts (Herts)

Europe venues

Tuesday April 7, 2020

Europe

France

Le Golf National (Paris), Terre Blanche (Provence)

Spain

Los Naranjos (Marbella), La Manga (Murcia), PGA Cataluyna (Barcelona), Finca Cortesin (Marbella) Son Muntaner (Mallorca), Son Vida (Mallorca), Son Quinta (Mallorca), Alcanada (Mallorca)

Portugal

Monte Rei (Algrave), Quinta do Lago (Algrave), Trioa Resort (Lisbon), Bom Sucesso Resort (Lisbon)

Italy

Castelconturbia (nr Milan), Acqua Santa (Rome) Marko Simone (Rome), Verdura Resort (Sicily), Villa Verde (Venice)

Ireland

Mount Juliet (Dublin)

Austria

Diamond Country Club (Vienna)

Czech Republic

Albatross Resort (Prague)

Bulgaria

Lighthouse G&CC (Cape Kaliakra), Pirin Golf, Hotel & Spa (Bansko)

Finland

Linna GC (Hameenlinna)

Estonia

Estonian G&CC (Tallinn)

Germany

Golf Club St Leon-Rot (Heidelberg)

Georgia

Tbilisi Hills GC (Tbilisi)

Asia venues

Tuesday April 7, 2020

Asia

Thailand

Black Mountain GC & Resort (Hua Hin), Thai Country Club (Bangkok), Thana City Country Club (Bangkok), Riverdale GC (Bangkok), Laguna Golf (Phuket)

Malaysia

Saujana G&CC (Kuala Lumper), Sentosa GC (Singapore)

Cambodia

Angkor Golf Resort (Siem Reap Province)

China

Genzon GC (nr Hong Kong)

Singapore

Sentosa GC