Unveiling the finalists for 59club USA Service Excellence Awards

Friday February 9, 2024

The Service Excellence Awards will see business leaders and their teams come together from across the USA, as 59club recognize the leading individuals, teams, and properties for their outstanding achievements realized within 59club’s independent mystery shopper program during 2023.

The event promises to deliver excellent networking opportunities; all centred around the prestigious Annual Service Excellence Awards Ceremony. Congratulations to all our nominees.

2024 Nominees (in alphabetical order)

My59 Survey Service Excellence Award

Reynolds Lake Oconee, St Ives Country Club, Talisker Club, The Country Club of Rochester, TPC San Antonio, Waterfall Club

Food & Beverage Manager of the Year

Gamble Sands, Palm Valley Golf Course, Rim Golf Club, The McLemore, The Pinery Country Club, TPC River’s Bend

Golf Retail Manager of the Year

Aberdeen Country Club, Canyon Springs Golf Club, Harrison Meadows Country Club, Ocean Course Hokuala, Palm Valley Golf Club, Valencia Country Club

Superintendent of the Year

Reynolds Lake Oconee, The Club at Snoqualmie Ridge, TPC Deere Run TPC Rivers Bend, TPC San Antonio, Weymouth Country Club

Golf Operations Team of the Year

Cascata Golf Club, Monarch Beach Golf Links, Ocean Course Hokuala, Palm Valley Golf Club, TPC Sawgrass, Valencia Country Club

Golf/Club Manager of the Year

Monarch Beach Golf Links, The Oaks Club at Valencia, The Shoals, TPC Deere Run, TPC Scottsdale, Valencia Country Club

Leading Individual Retail Experience

Arrowhead Country Club, Canyon Springs Golf Club, Cascata Golf Club, Four Bridges Country Club, Harrison Meadows Country Club, Highland Oaks, King’s Deer Golf Club, Mid Ocean Club, Palm Valley Golf Club, Reynolds Lake Oconee -The Oconee Course, Rim Golf Club, Rio Secco Golf Club, The Wigwam Resort, TPC Deere Run, TPC Las Vegas, Valencia Country Club

Leading Individual Golf Course Presentation

Chariot Run Golf Club, Desert Willow Golf Resort, Reynolds Lake Oconee, RTJ Ross Bridge, Royal Melbourne Country Club, Weymouth Country Club,

Leading Individual Golf Visit Experience

Cascata Golf Club, Desert Willow Golf Resort, Rio Secco Golf Club, RTJ Ross Bridge, RTJ The Shoals, TPC Sawgrass

Leading Individual Golf Membership Sales Performance

Bull Valley Golf Club, Hawthorn Woods Country Club, TPC Boston, TPC River Highlands, TPC Sugarloaf, TPC Twin Cities

Leading Individual Group Golf Day Sales Performance

TPC Boston, TPC Las Vegas, TPC River Highlands, TPC San Antonio, TPC Scottsdale, TPC Twin Cities

Leading Individual Event Sales Performance

Broadlands Golf Course, Dakota Dunes Country Club, Jackrabbit Run Golf Course, North River Yacht Club, TPC Deere Run, TPC Sugarloaf

Most Improved Golf Visitor Experience

Four Bridges Country Club, McDowell Mountain Golf Club, Palm Valley Country Club, Stonecreek Golf Club, The Club at Snoqualmie Ridge, TPC Scottsdale

The highlight of the evening will see 59club’s renowned industry benchmark – the Bronze, Silver, and Gold Flag Designations – presented to the USA Properties that not only achieved the required standard of service as part of 59club’s mystery shopping program, but also provide excellent facilities for customers to enjoy.